Shipping policy

Shipping Policy

Thank You for Shopping With Us

At NestSwift , we are committed to providing high-quality products at competitive prices while delivering an excellent shopping experience.

To keep our prices affordable without compromising quality, we partner with trusted fulfillment centers and suppliers located in Asia and other global regions. Every order undergoes careful quality inspection before being shipped to ensure it meets our standards.

Order Processing

All orders are processed within 1–3 business days (Monday through Friday, excluding holidays).

Once your order has been processed and shipped, you will receive a confirmation email containing your tracking information.

Please note that processing time is separate from shipping time.

Estimated Shipping Times

United States

Standard Shipping: 7–15 Business Days

International Orders

Standard Shipping: 9–18 Business Days

Delivery times may vary depending on your location, local customs procedures, weather conditions, or carrier delays.

Order Tracking

Once your package has been shipped, you will receive a tracking number via email.

Please allow 2–5 business days for tracking information to become available after shipment, as carriers require time to update their systems.

Shipping Delays

While we strive to deliver every order on time, occasional delays may occur due to factors beyond our control, including:

High shipping volumes
Customs inspections
Severe weather conditions
Carrier transportation delays
National holidays

We appreciate your patience and understanding should these situations arise.

Incorrect Shipping Information

Please ensure that your shipping address is accurate and complete before placing your order.

We are not responsible for orders delayed or returned due to incorrect or incomplete shipping information provided during checkout.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact our customer support team within 7 days of the expected delivery date.

We will work directly with the shipping carrier to resolve the issue as quickly as possible.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by your local government.

These charges, if applicable, are the responsibility of the customer and are not included in the purchase price or shipping cost.

Need Assistance?

If you have any questions regarding your order or our shipping policy, our support team is here to help.

Email: bopbungbu2017@gmail.com

Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)

We aim to respond to all inquiries within 24 business hours.

4.0

10 reviews

5 Star 9

4 Star 1

3 Star 0

2 Star 0

1 Star 0

NaomiUSVerified purchase

Ill be honest with y'all, i didnt put a lot of faith in any patellar support straps. But ive started rollerskating more and my knees ache afterwards so i thought id try it. If you asked me yesterday id tell you that my resting knee is non-painful. Ive been so wrong. Today i tried on the strap just to see how it fits and WHOOSH my knee was STABLE. At first i was annoyed to realize i had bought one strap and not a pair - however the instant i put the first one on i bought the second happily. Very comfortable and holds well for hours of activity. Easy to adjust although the strap does rub after bended-knee activity for a while. Really easy to put on and tighten to your preference.

Chris McNeillUSVerified purchase

I like the silicone part of the brace, especially the light pink color which blends in with my skin. However, the Velcro strap is cheaply made and the edges too sharp and cut into my skin, I have to use other straps from a different brand to replace them.

Terri PUSVerified purchase

It wors good I'm glad I bought it.

Miguel SaenzUSVerified purchase

These work so much better than the fabric Velcro ones. The silicone provides better support and stays put:

SanjeevUSVerified purchase

I've bought multiple pairs of these. I had a knee replacement in 2015. My body is allergic to the metal and there is too much play in the joint. My knee is pretty unstable. I used to have to wear compression socks that went all the way my thigh. Hated that! These bands have the same benefits. Stabilized my knee, relieves the pressure and reduces swelling.

Karla OUSVerified purchase

Love these. I don't need to wear uncomfortable knee braces any more. This takes care of it! Easy to carry and wear.

C. MeyersUSVerified purchase

Samantha WootenUSVerified purchase

Lightweight design makes it easy to forget I am even wearing it

V A AUSVerified purchase

I use it to give me extra support and as a reminder to check my posture and balances. After injury you are guarded because of the pain. When the pain is gone you forget you are injured and still healing.

Doreen FarellaUSVerified purchase

Fantastic! Bought the way overpriced Tenvic ones that are all over social media, for those wondering, these are the EXACT same product. Great for tennis and hiking.

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